1. What is your standard delivery time?

A: Standard delivery time for stock items is 5 to 7 working days.

2. What kind of warranty do you offer on your products?

A: Each of our patch cords is individually tested for optimal performance and backed by a limited 1-year warranty. All other products are covered by a 90-day warranty.

3. I can’t find the product I’m looking for. What should I do?

A: If you have any questions or can’t find the product you need, call us toll free at 1-888-667-3897 or send an email to info@hioptik.com

4. Do you supply 10 Gig 50 um multimode cables?

A: To avoid confusion, we manufacture all our 50 um patch cords using fiber that supports 10 Gig transmission.

5. Can I place a rush order?

A: In an emergency, select our 24-hour service for rapid delivery.